Our Team

Our Team

Mark & Sheryl Muscat (Owners Since 2001)

Mark and Sheryl Muscat took over the pet shop in December 2001 from Mark’s parents who had owned it for 12 years previously. It was formally known as budget pet shop and after a move in 2012 to bigger premises changed the the name to Head to Tail Pets. Mark and Sheryl have 2 children. A daughter Ebony aged 20 who lives in Albany and a son Jay who passed away in December 2014. After Jay passed away Mark set up his own business King George Sound Safari. A scenic boat tour of Albany where he is kept very busy. In Mark’s spare time he loves fishing and Sheryl is a keen netballer. Mark and Sheryl are also the proud owners of a beautiful Maltese x Shihtzu, Ella.

Maria Reynolds – Store Manager

Maria started working in April 2012 and generally works weekends. Maria and her husband own 66 acres and have a large menagerie of animals. Some of their animals are dogs, poultry, ornamental birds, a horse and cattle. Maria has studied Animal Husbandry, lived on farms and kept numerous animals and bred birds for more than 20 years so she has a lot of hands on experience. Animals are a family passion and they have rescued many animals over the years, all of whom have lived out their lives with Maria and her family.


Hannah Robins – Grooming Manager

Hannah joined the Head to Tail Pets team in 2016. She is full of knowledge and enjoys sharing it with people. Hannah is a proud mum of many different animals these include, English Mastiffs, 1 Love bird, loads of Chickens, 1 Lamb and a Mini Horse. Hannah spends her time off with all of her animals and her family.



Dannielle Hill

Danni joined the Head To Tail Pets team in 2018. Danni has been in a number of roles within our store, but now works with us on a casual basis and is currently responsible for setting up our brand new online store! When Danni is not at work, she’s busy at home with her two young girls, Alix and Samantha, and the menagerie of animals she has at home including: a Border Collie named Dash, two Aussie Bulldogs named Ruckus and Asha, a Southwest Carpet Python named Mona, two Bearded Dragons named ZZ and Lizzie and an assortment of birds and ducks. 

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Maddy House

Meet one of our crazy cat ladies! Maddy originally started with our team many years ago as our cleaner, but as time went on and we discovered her passion for animals, Maddy was moved onto the shop floor and is still employed as one of our valuable team member. Maddy was born and raised in Albany and is the proud mum of two young children and multiple fur-children. At home, Maddy has a Staffy x named Shiva, 2 beautiful cats named Gizmo and Blossom and two ferrets name Mushu and Enzo.

Maddy is very involved with the local animal welfare organisations and helps whenever she can to find the stray pets of Albany a new home.

Jayke Drummond

Jayke joined our team in November 2017 and is responsible for all fish related duties and keeping our tanks as beautiful as they are. He was born and raised in Albany and is a proud dad of Summer, possibly the cutest Border Collie we have ever seen! Jayke is also a bird fanatic and has 6 Red-Tailed Black Cockatoos, which make a unique and fascinating pet. He is also hand rearing a baby Red-Tail named Echo after her mum sadly didn’t make it. Jayke is currently studying his Bachelor of Primary Teaching at Curtin University, so he’s a busy man! When Jayke is not at work her enjoys stand up paddle boarding, camping with friends and adventuring over the Great Southern and South West.

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Portia Walker

Portia joined our Head To Tail Pets family at the end of 2020 and fit into our little team almost instantly. Portia is responsible for all marketing aspects, including our online presence. When Portia is off the clock, she enjoys paddle boarding with her Golden Retriever Apollo, going for runs with her slow coach brother and super energetic dog (despite the fact no one will ever run at the same pace) and hanging out with her boyfriend and his two pets, Teddy and CutiePie.

Penny Brown

Liz Muller

Zana Leusciatti

Meet our second crazy cat lady! Zana has been with Head To Tail Pets since 2019, where she started with us as a Year 11 Work Experience student. Zana has 7 cats! Sometimes we’re surprised she remembers all of their names! She is also Disney & Studio Ghibli obsessed and loves to sew! One day she would love to become a dressmaker, but says she still has a lot to learn.

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Ashlie Haigh

Ashlie joined our Head To Tail family in June 2020 and is the friendly voice you hear when you call our grooming room! Ashlie is responsible for all administration in our grooming room, ensuring that our appointments run on time and everyone is booked in! When Ashlie is not at work she enjoys photography, going on adventures to new places and lots of cuddles with her pets! Ashlie has a love bird named Lemmy, a budgie named Buki and a beautiful Tortoise Shell cat named Tiggy.

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Caitlin Swann

Caitlin is one of the super groomers we have instore and is responsible for making our clients as beautiful as they do! When Caitlin is not instore, she enjoys spending time with her two dogs, Halo and Bob and her adorable kitten, Bud. It’s always a great day when Caitlin’s instore!

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Kim Frater

Kim joined our wonderful team in November 2016. He has lived in Albany for over 20 years and has no plans to leave anytime soon. Kim loves working with animals as a result he now cares for the birds at Head To Tail Pets and makes sure they are happy and healthy. Kim owns over 15 birds including quails and is a proud owner of his cat Milly. He loves riding his bike to and from work as well as enjoying outdoor activities and spending time with his family.

In Memory of Angie Douglas

Angie started working at Head to Tail Pets in November 2011 after working here for work place learning. She loved working with small animals, fish in particular, and had some of her own. Though she passed away in April 2015 she will forever be a part of our team.